Direct booking

DIRECT BOOKING SYSTEM

The customer can book and pay the product or service in THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM) in an only session, always if there is  availability of them. When THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM) has availability of the product or service, the next step leads the customer to the form of payment. The amount of the booking is paid and the customer receives immediately the confirmation for the booking by email. If there is no availability on THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM), the customer can decide to make an inquiry ON REQUEST.

 

On request booking

ON REQUEST BOOKING SYSTEM

The customer needs to ask for availability of a product or service to THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM), who is responsible to make a request for availability to the company or the person responsible for the product or service. If there is  availability, THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM) will send to the customer an email with a link where the customer can check, change and pay the product/s or service/s, which he wants to book. The customer will have 50 hours to pay. If the customer do not pay in this time, the booking will be automatically cancelled and the customer needs to restart, to ask for availability of product or service by THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM).

If there isn´t any availability, THEDIRECTBOOKING.COM (LARESERVADIRECTA.COM) can offer to the customer other alternatives and he can decide if there is something he is interested in.

 

PROCESSING OF BOOKINGS FOR PRODUCTS / SERVICE OF DIRECT BOOKING AND ON REQUEST BOOKING

The customer has made bookings of products or services with both systems ,direct booking and on request booking, all of them will be treated in the same way like request bookings. This means that none of the products or services can be paid until the whole buying has been confirmed. If the customer likes to pay and confirm the direct bookings, he must delete the request bookings in YOUR BOOKINGS. The request bookings are deleted, so the customer can pay the direct bookings and he will get instantaneously the confirmation. Following on the custumer can start again on request bookings for products or services and he has to wait until the availability is confirmed.